Privacy Policy: Harley Counselling
Last Updated: 27/02/2026 Data Controller: Laura Harley, operating as Harley Counselling EI - Auto-Entrepreneur.
1. Introduction
This policy explains how I collect, use, and protect your personal data. As a BACP Accredited counsellor, I am committed to the highest ethical standards of confidentiality. My practice complies with the EU General Data Protection Regulation (GDPR) and the French Loi Informatique et Libertés.
2. Lawful Basis for Processing
Under GDPR, I process your data under the following legal bases:
3. Information I Collect
I may collect the following:
4. How Data is Stored
5. Confidentiality & Third Parties
Your information is confidential and will not be shared with third parties, with the following exceptions:
6. International Data Transfers
Since I am a UK-trained professional working in France, your data is processed within the European Economic Area (EEA). If I communicate with UK-based professional bodies (like the BACP), data is transferred under the EU-UK Adequacy Decision, ensuring it receives an equivalent level of protection.
7. Your Rights
Under the GDPR, you have the following rights:
8. Cookies
The data which you submit via the form on this website is sent to my business email address and will be used solely for contacting you to arrange sessions. This website uses cookies. Cookies are files which your computer or mobile phone keeps a record of to recall information on your previous visits, such as sign-in details. This website does not require a sign-in to use it; this site, like almost all others, uses Google, Inc's cookies to measure the number of visitors and the web pages which are viewed.
Cookies do not damage your computer or mobile device, and if you choose to block cookies, then your use of this website will not be impaired; instead, your anonymous visits will not be recorded for statistical purposes. By continuing to browse this website, I will assume that you are happy to receive and use cookies as described. For more details regarding cookies - including how to manage or block them from your chosen platform - see www.aboutcookies.org.
9. Contact
For any data-related enquiries, please contact: info@harleycounselling.com SIRET Number: 847 761 673 00015
Last Updated: 27/02/2026 Data Controller: Laura Harley, operating as Harley Counselling EI - Auto-Entrepreneur.
1. Introduction
This policy explains how I collect, use, and protect your personal data. As a BACP Accredited counsellor, I am committed to the highest ethical standards of confidentiality. My practice complies with the EU General Data Protection Regulation (GDPR) and the French Loi Informatique et Libertés.
2. Lawful Basis for Processing
Under GDPR, I process your data under the following legal bases:
- Contractual Necessity: To provide the counselling services you have requested.
- Special Category Data (Health): I process sensitive health data under Article 9(2)(h) of the GDPR (provision of health or social care).
- Legitimate Interests: For administrative purposes, such as scheduling and billing.
3. Information I Collect
I may collect the following:
- Basic Details: Name, address, date of birth, and contact information.
- Clinical Notes: Brief, anonymised records of our sessions.
- Sensitive Data: Mental health history, family details, and other information relevant to your therapy.
4. How Data is Stored
- Security: Digital data is stored on password-protected, encrypted devices using GDPR-compliant platforms e.g., ProtonMail & encrypted storage.
- Paper Records: Any physical notes are kept in a locked filing cabinet.
- Retention: In line with professional insurance and BACP guidelines, I retain your records for 7 years after our final session, after which they are securely destroyed.
5. Confidentiality & Third Parties
Your information is confidential and will not be shared with third parties, with the following exceptions:
- Clinical Supervision: As required by the BACP, I discuss my work with a qualified supervisor. Your identity remains anonymous.
- Legal/Safety Requirements: If I believe there is a risk of serious harm to yourself or others, or if I am compelled by a court of law.
- Business Operations: My professional insurance provider and French tax authorities (URSSAF/Impôts) may have access to administrative/financial records (not clinical notes).
6. International Data Transfers
Since I am a UK-trained professional working in France, your data is processed within the European Economic Area (EEA). If I communicate with UK-based professional bodies (like the BACP), data is transferred under the EU-UK Adequacy Decision, ensuring it receives an equivalent level of protection.
7. Your Rights
Under the GDPR, you have the following rights:
- Access: You can request a copy of the data I hold about you.
- Rectification: You can ask me to correct inaccurate information.
- Erasure: You can request that I delete your data (subject to legal/insurance retention requirements).
- Complaints: If you have concerns, please contact me first.
8. Cookies
The data which you submit via the form on this website is sent to my business email address and will be used solely for contacting you to arrange sessions. This website uses cookies. Cookies are files which your computer or mobile phone keeps a record of to recall information on your previous visits, such as sign-in details. This website does not require a sign-in to use it; this site, like almost all others, uses Google, Inc's cookies to measure the number of visitors and the web pages which are viewed.
Cookies do not damage your computer or mobile device, and if you choose to block cookies, then your use of this website will not be impaired; instead, your anonymous visits will not be recorded for statistical purposes. By continuing to browse this website, I will assume that you are happy to receive and use cookies as described. For more details regarding cookies - including how to manage or block them from your chosen platform - see www.aboutcookies.org.
9. Contact
For any data-related enquiries, please contact: info@harleycounselling.com SIRET Number: 847 761 673 00015